Date: October 19th 2010
Presenter: Don Degen from the City of Kelowna, Valerie Jenkison from World Water and Wastewater Solutions LTD (WWWS)
About The Webinar
A webinar that will focus on how Key Performance Indicators (KPIs) and Benchmarks fit into the Effective Utility Management (EUM) concept.
- What is EUM
- Canadian Industry Benchmarks
- How can KPIs drive the operation and ensure greater effectiveness and efficiencies
- What can be measured
- How to integrate KPIs into operations and create staff buy-in
You'll Learn
Watch the Webinar
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