You are a website visitor if you browse to www.watertrax.com without signing in and/or register to attend a WaterTrax web demonstration.
Personal Information Collected
If a website visitor requests information from WaterTrax or registers to attend a web demonstration, personal information such as name, address, telephone number, email address, and area of interest or industry may be collected. WaterTrax will use this information to contact the website visitor to meet his or her request and/or to facilitate web demonstration attendance.
Registered Users of our Online Services
You are a Registered User if you have a username and password to access WaterTrax online services (i.e. Utility Service, Agency Service, Laboratory Services).
Personal Information Collected
WaterTrax requires registered users’ name, email address, city, state/province, country, and zip/postal code, and requests some optional information such as company name, phone number, fax number, and mailing address. This personal information is required to verify, identify, and authorize access to online services.
Personal information may also be used by WaterTrax Customer Support to identify registered users who contact WaterTrax, and to send technical support information to registered users.
Within the online services cookies are used for session tracking. No personal information is collected through these means.
Registered users may correct or change the personal information stored by WaterTrax by signing in and accessing their user settings from their service home page.
Registered users are responsible for maintaining the secrecy of usernames and passwords. Registered users are also bound by some conditions of the WaterTrax Customer Service Agreement, which is the agreement between WaterTrax and its online service clients (e.g. municipalities, health agencies, utilities, etc.).
Personal Information is Not Disclosed
We may use personal information to send occasional promotional notices (such as newsletters) about WaterTrax services, unless instructed not to. WaterTrax makes tools and procedures available so that website visitors and registered users can opt out at the time of information submission, or at any time afterwards.
We may provide links from our website or online services to other websites. If you follow these links from our site to theirs, you should be aware that these other sites have their privacy and data collection practices. WaterTrax has no responsibility or liability for these independent policies. For more information regarding a site and its privacy policies, check that site.
Server Request Logging
As is typical, we log http requests to our servers. This means that we know the originating IP address of a website visitor or registered user requesting a URL. We occasionally analyze the log files for maintenance purposes.
Corporate Privacy Officer
To contact our Corporate Privacy Officer to address questions regarding WaterTrax privacy practices, please email [email protected] or call 1.866.812.2233, or send a letter addressed to the Corporate Privacy Officer to either of our corporate addresses listed on our website.
Unsubscribe from Mailing List
If you have received electronic correspondence in the past from WaterTrax, and would like to unsubscribe from our mailing list, please send an email to [email protected], call 1.866.812.2233, or send a letter addressed to the Corporate Privacy Officer to either of our corporate addresses listed on our website. Please be sure to include your relevant contact details.